Troubleshoot an Electric Pallet Jack Not Lifting

Electric pallet jacks are essential tools in warehouses, distribution centers, and manufacturing facilities to streamline the process of moving heavy loads. But like any other machinery, they break down from time to time. One of the most common problem you'll face is when an electric pallet jack is not lifting.

In this article, we'll explore some of the common reasons behind this issue and provide practical solutions to quickly get your equipment back in working order. Let's get started!

How do you fix a pallet jack that won't lift?

It's important to become familiar with an electric pallet jack before trying to fix it. This will assist you in learning where different pieces are located and how the machine operates. Read the user manual as well to make sure you don't miss any instructions when fixing the electric pallet jack.

Here are some of the most common troubleshooting solutions to an electric jack not lifting:

1. Check the batteries - The most basic yet crucial aspect of an electric pallet jack's functionality is its power source. If your pallet jack is not lifting, check the battery first. Ensure that it is fully charged and in good condition. A weak or faulty battery can lead to a lack of power, hindering the lifting mechanism. Charge the battery fully and inspect it for any signs of damage or corrosion. Replace the battery if necessary.
   
   
   
2. Inspect the hydraulic fluid levels - Electric pallet jacks rely on hydraulic systems for lifting and lowering loads. Low hydraulic fluid levels can result in inadequate pressure, causing the pallet jack to struggle or fail to lift. Check the hydraulic fluid levels and add more if necessary. Be sure to use the recommended hydraulic fluid for your specific pallet jack model.
   
   
3. Examine hydraulic hoses and connections - Leaks in the hydraulic system can significantly impact the lifting capability of the pallet jack. Inspect all hoses and connections for signs of leaks or damage. Replace any damaged hoses or connections, and tighten loose fittings. Make sure there are no visible leaks in the hydraulic system.
   
   
   
   
4. Assess the load capacity - Electric pallet jacks have specific weight limits. Attempting to lift loads beyond the recommended capacity can strain the lifting mechanism, leading to failure. Review the load capacity specifications of your pallet jack and ensure that you are not exceeding it. If necessary, reduce the load or use a pallet jack with a higher capacity.
   
   
5. Inspect control handle and buttons - Malfunctions in the control handle or buttons can prevent the electric pallet jack from lifting. Check for any damage or wear on these components. Replace any worn-out or damaged control handle components and make sure that all buttons are functioning correctly.
   
   
6. Calibrate the equipment - Incorrect calibration can occasionally lead to an electric pallet jack malfunction. A recalibration might be helpful in resolving the problem.
   Make sure the lift and steering are properly aligned before calibrating the machine. To make sure the machine is level, use a level and make the necessary adjustments. Test the steering by pushing the jack forward and backward, and make any necessary adjustments.

If the solutions mentioned above didn't work, you can try looking at the fault lights/codes that can be found using the manufacturer's guide to help you identify what exactly is wrong with your electric pallet jack. 

If you aren't very familiar with the equipment, then it's better to have an expert come and take a look at it. You can call up a trusted electric pallet jack mechanic or bring the equipment to a seasoned professional.

Related: What Is an Electric Pallet Jack? - All You Need to Know

To wrap it up

Fixing an electric pallet jack requires a certain level of knowledge, patience, and skill. By checking the battery, inspecting hydraulic components, ensuring proper load capacity, and examining control handles, you can often pinpoint the problem and make the necessary fix.

Regular electric pallet jack maintenance can also keep your equipment in optimal condition, minimizing downtime and maximizing efficiency in your material handling operations.

Get a quote for your next electric pallet jack

Looking for an electric pallet jack that works, but doesn't cost the same as your car? That's exactly what we offer at WarehouseWiz. We sell material handling equipment directly to customers, cutting out the middlemen, unnecessary costs, and passing the savings directly to you. In fact, we sell comparable products to our competitors, but at 56% the cost.

Our electric pallet jacks are well-built, certified, and covered under warranty for your peace of mind, and ready to be put to work. Don't wait! Shop electric jiggers online or contact us if you have any questions!